Careers at amb Insurance
Build your career with amb, the only Chartered Insurance Broker in Staffordshire – where professional growth, expert training, and people-first values create opportunities to thrive in the insurance industry.
Join the amb Insurance Team
At amb Insurance, we believe our people are the foundation of our success. As an independent insurance broker based in Staffordshire, we’re always looking for talented, motivated individuals who want to build a rewarding career in the insurance industry.
Whether you’re experienced in insurance or looking to take the next step in your career, we offer a supportive environment where you can develop your skills and make a real impact.
Life at amb – Our Culture
We’ve built a culture that values professionalism, teamwork, and long-term relationships—both with our clients and our colleagues.
At amb Insurance, you’ll be part of a close-knit, collaborative team where your ideas are valued and your contribution matters. We combine the personal touch of a local broker with the ambition to grow and innovate.
What you can expect from our culture:
- A supportive and inclusive working environment
- Opportunities for training and career progression
- A focus on work-life balance
- Recognition for hard work and achievements
Our Working Environment
We’re proud of the team we’ve built and the environment we’ve created. Our employees value the opportunity to grow, contribute, and be part of a business that genuinely cares.
Common feedback from our team includes:
- A friendly and approachable workplace
- Strong team spirit and collaboration
- Opportunities to develop new skills
- Supportive management and leadership
Izzy – Client Manager
Izzy joined the amb team following the acquisition of Mercer Jones.
She shares her experience of joining amb, the flexibility that the business offers her, and how her role has evolved through her career.
Watch the full video to hear Izzy’s fantastic experience so far, and her future aspirations.
Sarah – Client Manager
Sarah has over 30 years of experience in insurance – so was perfect for this role!
She shares her experience of working with previous employers and the personal approach that amb offers, which differentiates the company to those she worked for before.
Watch the full video to find out what Sarah’s onboarding process was like!
Employee Benefits
We offer a competitive benefits package designed to support your wellbeing, career development, and financial security.
Benefits of working at amb Insurance include:
- Private Medical
- 1 Stop 4 GP (24/7 virtual GP access)
- Death in Service Cover
- Company Pension
- Holidays
- Flexible working
- Perks at work
- Car salary sacrifice scheme
- Learning & Development
- Team Culture
Our Values
Trusted Above All
We act with integrity, transparency, and honesty in every interaction. Clients rely on us during life’s most stressful moments – so we ensure they always feel secure, respected, and informed.
Protection with Purpose
We exist to safeguard what matters most. Every decision we make priorities client wellbeing, ensuring they feel supported, covered and cared for.
Expertise You Can Rely On
We bring deep knowledge, clarity, and professionalism to an industry that can be confusing. We educate, guide, and simplify – so clients always feel confident in their choices.
People First
Relationships matter. We listen, understand, and tailor solutions to real human needs. Our service is compassionate, responsive and personal.
Always Improving
We innovate, evolve, and continuously refine our products, processes, and client experience. We stay proactive so our clients stay protected.
Community Commitment
We contribute positively to the communities we serve – supporting families, businesses, and local initiatives to help build a safer, stronger future.
Current Opportunities
We regularly recruit for roles across insurance broking, administration, and client support.
If you’re looking for insurance jobs in Staffordshire and want to join a growing, reputable brokerage, we’d love to hear from you.
Submit your CV or get in touch today to explore current vacancies.
Positions available
Apprentice
The chance to work with a growing company with a forward-thinking attitude.
You’ll work with a team who will help you kickstart your career and build a strong foundation for a great career.
Using our special relationship with an award winning, industry leading apprenticeship provider you will be trained in technical knowledge and soft skills.
You will be hungry to learn and show off your people skills
Ask anybody who works in insurance… it’s not boring… it’s all about people!
- Have and continually develop excellent communication skills
- Be passionate about learning and developing your skills and knowledge
- Work within a team and be available to help with any task that is presented
- Learn the technical knowledge needed to help clients to understand their insurance policies and how they can address and manage risks within their business
- Engage with their apprenticeship’s training and development programme
Claims Handler
Our hunger for excellent customer service needs excellent discipline and negotiation skills from a Claim Manager.
You will need excellent people skills to fit in with our energetic, focused team.
This is the perfect role for a well organised, detail focused individual.
- Keep strict oversight of the diary system
- Ensure that Insurers are fulfilling their promises to clients
- Work closely with insurer claims teams to make sure that our clients needs are met
- Engage with your team members to make sure you are fully aware of the clients exact needs
- Problem solve by involving our local network of clients to help solve client problems and challenges
Client Manager (Support)
Have you enjoyed career in insurance already and ready for a new challenge. We have a role and team ready for somebody with technical knowledge… and an energy and passion for excellent customer service.
The role will be a mix of visiting existing and new clients and supporting the growth of the company.
There will be the opportunity to engage with our personalised Apprenticeship Programme to study for your Cert CII, Dip CII or ACII.
You should be confident in dealing with technical queries and negotiating with insurers for the very best outcomes for our clients.
- Supporting team members in growing their account through excellent service and advice
- Highlight key details of missing covers to explain and address with clients
- Offer new policies to address gaps in the clients cover
- Grow your account by building relationships, offering excellent service and detailed advice
- Work with your team to obtain new clients through exceptional attention to detail, communication and negotiation skills
Client Manager (Sales)
Another role for the enthusiastic team player. For somebody who loves meeting new people and creating new relationships
You will need to have, and continually develop, a network of people who see you as an expert in helping customers with their insurance needs
Experience and the ability to bring established relationships will influence salary but is not essential
You will be tasked with developing new relationships while helping the team to maintain and grow existing relationships
You should feel confident and energised in dealing with people in social situations
- Develop a network of people who will trust you to help their clients with their insurance and business needs
- Meet new clients to build assurance and trust
- Address clients issues and problems through insurance policies and connect them with the wider business community.
- Work closely with your team to deliver prompt and suitable solutions to the clients
- Develop your account through gaining new client relationships and maintaining current relationships
Specific Job Not Listed?
We’re always looking for talented people to join our team.
Think you’ve got what it takes? Send us your details along with your CV — we’d love to hear from you.